Refund Policy
Last updated: October 2026
1. Our principle
We want you to be confident before you spend. That is why every project starts with a free discovery call, a written scope and a written quote. Nothing starts without your approval, and the details of payment and refunds for your project are confirmed in that written proposal.
2. Before work begins
If you decide not to go ahead after approving a proposal but before we start work, you can cancel in writing and we will return any amount you have paid for that project.
3. After work has started
- Setup and build fees cover time and work already carried out, so they are generally not refundable for the part that has been completed.
- If we do not deliver the scope we agreed in writing, we will first fix it at no extra cost. If we cannot fix it, we will refund the part of the fee that relates to the undelivered work.
- Changes outside the agreed scope are quoted separately and are not covered by a refund of the original fee.
4. Monthly plans
Ongoing plans (such as Partner) can be ended with written notice, as set out in your proposal. Fees for the period already started are not refunded, and you will not be charged for periods after the notice ends.
5. Third-party costs
Fees charged by other platforms, such as WhatsApp, automation platforms or AI model usage, are billed at cost and are paid to those providers. We cannot refund amounts that the providers have already charged.
6. Free services
The free automation audit and discovery call are free, with no obligation, and there is nothing to refund.
7. How to ask for a refund
Message us in writing at officialqavyren@gmail.com or on WhatsApp +92 313 4890091 with your project details and the reason. We will review your request and reply with a clear answer.